AI chatbot platform with live chat, support desk, automation and more. Unified customer engagement for agencies and small businesses.
Built for agencies and small business owners
Whether you're a digital agency managing multiple clients or a small business looking to streamline customer engagement, ConverseIQ empowers you to engage customers, simplify operations, and drive business growth.
Platform
Our Platform
Your full-featured customer engagement and service platform that makes connecting with customers a breeze.
For digital agencies
Manage multiple clients
Unlimited Workspaces
Keep client accounts separate with custom branding and settings, boost ROI, and add a powerful new feature to your portfolio of offerings.
Unlimited Widgets & Domains
Deploy & manage chat widgets across multiple sites
Unified Inbox
Integrate each client's Facebook, Instagram, WhatsApp & more
AI-Driven Automation
Chatbots for real-time customer engagement & lead generation
Support Desk & Ticketing
Manage and resolve customer issues with built-in support desk and ticketing
Integrated CRM
Manage customer relationships seamlessly
For small businesses
Simplify engagement
User-Friendly Interface
Easy setup, no tech expertise required
AI Chatbots
24/7 support to answer inquiries & capture leads
Cost-Effective
Manage all customer interactions in one place
Unified Inbox
Integrate Facebook, Instagram, WhatsApp & more
Simple Integration
One code snippet, hassle-free setup
Branding & Customisation
Match chat widgets to your brand identity
Workflow
From setup to engagement
A simple, powerful workflow that gets you connected with customers quickly and effectively.
Setup
Simple integration, ready to launch.
Add our platform to your website with a simple code snippet. No technical expertise needed. Your chat widget is ready in minutes.
Configure
Customise to your brand and needs.
Design your chat widget, set up AI chatbots, create knowledge bases, and configure automation flows that match your business goals.
Engage
Connect with customers seamlessly.
Start engaging visitors with live chat, AI-powered responses, and automated workflows. Capture leads, provide support, and drive growth.
AI layer
AI chatbot tools that save time and boost support
Always On
Your smart chatbot is always on, ready to chat with your website visitors no matter the time. Whether it's late at night or during a busy workday. With this non-stop availability, you'll never miss a lead or a sale again.
Your Brand
We get it, your business is one-of-a-kind. Your smart chatbot can be customised to match your brand's voice and values, ensuring a personalised experience that feels just right for your visitors.
Friendly Support
An extension to your team. Your Smart chatbot can provide friendly support by adopting a conversational, empathetic, and approachable tone while ensuring your client feels heard and understood
Efficient
Here to save the day by answering questions instantly, cutting down wait times. Your smart chatbot gathers all the important details, so your team can dive straight into solving queries faster and more effectively.
Time is Money
Why spend hours answering the same questions over and over when your smart chatbot can handle it for you? It frees up your time to focus on bigger projects while also saving on operational costs.
Improve Leads
Turn curious visitors into customers. Whether it's answering questions about your products or offering personalised recommendations, your smart chatbot is like a friendly sales assistant, boosting your sales effortlessly.
AI powered chatbots differ from traditional chatbots
Dynamic Response
Context Awareness
Learning Capability
Multilingual Support
Personalisation
Advanced Capabilities
AI integrations
Connect the models you already use
Use any AI provider of your choice. Bring your own keys and route traffic to the models that fit your workflow, with no lock-in to a single vendor.
Why ConverseIQ
More than a website builder add-on
Page-builder chat and AI tools are built to be easy and generic. ConverseIQ is built for agencies and growing businesses that need depth: multiple clients or sites, real inbox and service workflows, and control over AI and pricing.
A full stack, not a single widget
- ▹Workspaces, widgets across multiple sites, and a unified inbox for web and messaging channels.
- ▹Support desk, ticketing, and CRM-style workflows built for real operations, not only a chat bubble.
- ▹AI automation that sits alongside live chat, so you are not limited to whatever one builder ships.
Tailored deployment and outcomes
- ▹Chatbots, live chat, and AI assistants aimed at leads, support, and sales, not generic FAQ scripts.
- ▹Solutions customised to your business with simple integration: a code snippet, no lock-in to one site builder.
- ▹Guidance for SMBs: quick setup, intuitive tools, and pricing that can flex as you grow.
Clear plans on one platform
- ▹Compare capacity and features side by side. Every tier runs the same platform; limits scale with your team.
- ▹Start free and upgrade inside the platform when you are ready.
- ▹Bring your own API keys for AI providers (BYOK), so model choice stays yours.
Capabilities
Our services
We are committed to empowering micro, small, and medium-sized businesses to thrive. Our feature-rich, curated platforms, featuring live chat, chatbots, and AI assistants to transform website visitors into loyal customers by enabling real-time engagement and enhancing customer experiences.
Live Chat, AI Assistants, Chatbot Automation
At ConverseIQ, we revolutionise business website interactions and engagement with AI-driven tools, chatbots, Automation and Live Chat, fostering meaningful conversations, capturing leads, and providing real-time, personalised support to engage and delight your audience.
Outcomes
- ▹24/7 Availability - Always have an assistant ready to help visitors anytime.
- ▹Personalised Experiences - Tailors responses to each visitor's needs for better engagement.
- ▹Effortless Lead Capture - Gathers potential customer info automatically.
- ▹Instant Support - Provides immediate answers, enhancing customer satisfaction.
- ▹Increased Efficiency - Frees up your team to focus on more complex tasks.
Customised for your Business
We provide tailored chatbot solutions designed to meet your unique business goals, from automating services, to generating leads and boosting sales, ensuring personalised experiences and specialised functionality to drive growth.
Outcomes
- ▹Tailored Solutions - Custom tools and chatbots designed specifically for your business goals.
- ▹Boost Customer Service - Automate responses to improve support efficiency.
- ▹Lead Generation - Capture potential customers effortlessly.
- ▹Drive Sales - Enhance sales processes with specialised functions.
- ▹Grow with Ease - Personalised experiences that adapt to your business needs.
Seamless Integration & Easy Deployment
We make it easy for small to medium businesses to deploy advanced AI tools and chatbots, seamlessly integrating into your website with a simple code snippet, no technical expertise needed.
Outcomes
- ▹Simple Setup - Easily add our Ai tools and chatbots to your website with just a simple code snippet.
- ▹No Tech Skills Needed - You don't need technical expertise to get started, our solutions are user-friendly.
- ▹Automation - Start automating customer interactions in no time, improving efficiency.
- ▹Seamless Integration - Our tools and chatbots fit naturally into your existing website.
Why Choose Us
As an SMB, we understand the overwhelm around AI and chatbots, it can seem complex and daunting. We're here to simplify it and guide you into this exciting technology with ease.
Outcomes
- ▹We Understand SMBs - As a small business ourselves, we know your challenges and will simplify the process for you.
- ▹Feature Rich Platform - Quick setup and intuitive design mean you can get started without a hassle.
- ▹Fully Customised - Personalised chatbots that reflect your brand and meet your specific needs.
- ▹Tailored Pricing - We offer tailored pricing to ensure you only pay for the features and support your business truly needs.
- ▹Your chatbot, your way - Whether you want to build and manage your chatbot yourself or let us handle everything for you, the choice is yours!.
Data
Generative AI adoption projections
Public generative AI entered broad consumer use in late 2022 after the release of OpenAI’s ChatGPT. Adoption followed a fast consumer technology curve: younger groups adopted first, then workplace use pulled older cohorts along.
Below is a nine-year view (2022–2030) with five-year forward projections from 2026, based on current adoption patterns and historical technology adoption curves. Figures are stated as percentage ranges of people in each age group who use generative AI in a meaningful way.
Trend lines use range midpoints · 2026–2030 shown as projections
* projection years
- Generation Z (Age 18 to 26)
- Millennials (Age 27 to 42)
- Generation X (Age 43 to 58)
- Baby Boomers (Age 59 to 77)
Generation Z (18 to 26)
2030 · 95–97%
Drivers
- Education usage
- Content creation
- Coding and study assistance
- Social media integration
Millennials (27 to 42)
2030 · 88–92%
Drivers
- Workplace productivity
- Business usage
- Automation tools
- Software integration
Generation X (43 to 58)
2030 · 75–85%
Drivers
- Enterprise tools
- Office software AI integration
- Automation of work tasks
Baby Boomers (59 to 77)
2030 · 52–65%
Drivers
- AI integrated into search and devices
- Health information
- Voice assistants
Key pattern
- The adoption gap between generations shrinks over time as baselines rise for everyone.
- In 2023, the gap between Generation Z and Baby Boomers was about 30 percentage points (using midpoints of the stated ranges).
- By 2030, the projected gap is about 35 percentage points at peak adoption, but from a higher baseline across all groups.
- Most usage growth after 2026 is expected to come from AI embedded in operating systems, search engines, and enterprise software, rather than from standalone AI tools alone.
Pricing
Tailored launch plans
Compare capacity, core features, and AI options side by side. All plans share the same platform; limits scale with your team.
Yearly billing is 10× monthly (two months free on paid plans).
Nomad
Try the platform and core tools at no cost.
Capacity
- Workspaces1
- Widgets1
- Domains per widget1
- Members per workspace1
- Live chat conversations10/mo
Messaging & inbox
- Live chatIncluded
- Unified inboxIncluded
Builder & CRM
- Chatbot builderIncluded
- ChatflowsYes
- CRM systemIncluded
- Advanced email settingsIncluded
- Knowledge baseIncluded
Branding
- Remove brandingNo
- Custom brandingNo
AI & automation
- AI integrationsUse any AI provider of your choice.
- AI assistant-
- Non-AI bot conversations10/mo
- AI CopilotIncluded
- Hosted n8nNo
*Start for free, upgrade inside platform
Popular
Voyager
Sole trader or freelancer with a single site.
Capacity
- Workspaces1
- Widgets1
- Domains per widget1
- Members per workspace2
- Live chat conversationsUnlimited
Messaging & inbox
- Live chatIncluded
- Unified inboxIncluded
Builder & CRM
- Chatbot builderIncluded
- ChatflowsUnlimited
- CRM systemIncluded
- Advanced email settingsIncluded
- Knowledge baseIncluded
Branding
- Remove brandingYes
- Custom brandingYes
AI & automation
- AI integrationsUse any AI provider of your choice.
- AI assistantBYOK
- Non-AI bot conversationsUnlimited
- AI CopilotIncluded
- Hosted n8nNo
*Start for free, upgrade inside platform
Pioneer
Growing teams with a few sites and more seats.
Capacity
- Workspaces3
- Widgets3
- Domains per widget3
- Members per workspace5
- Live chat conversationsUnlimited
Messaging & inbox
- Live chatIncluded
- Unified inboxIncluded
Builder & CRM
- Chatbot builderIncluded
- ChatflowsUnlimited
- CRM systemIncluded
- Advanced email settingsIncluded
- Knowledge baseIncluded
Branding
- Remove brandingYes
- Custom brandingYes
AI & automation
- AI integrationsUse any AI provider of your choice.
- AI assistantBYOK
- Non-AI bot conversationsUnlimited
- AI CopilotIncluded
- Hosted n8nFree*
*Start for free, upgrade inside platform
Pathfinder
Agencies managing many clients and sites.
Capacity
- WorkspacesUnlimited
- WidgetsUnlimited
- Domains per widgetUnlimited
- Members per workspace20
- Live chat conversationsUnlimited
Messaging & inbox
- Live chatIncluded
- Unified inboxIncluded
Builder & CRM
- Chatbot builderIncluded
- ChatflowsUnlimited
- CRM systemIncluded
- Advanced email settingsIncluded
- Knowledge baseIncluded
Branding
- Remove brandingYes
- Custom brandingYes
AI & automation
- AI integrationsUse any AI provider of your choice.
- AI assistantBYOK
- Non-AI bot conversationsUnlimited
- AI CopilotIncluded
- Hosted n8nFree*
*Start for free, upgrade inside platform
* Hosted n8n: complimentary on eligible paid plans; details on signup. BYOK = bring your own API keys for AI providers.
Don't see a package that suits your needs?
If you would like us to manage it all for you or if you have a special requirement for one-time events, surveys or more, please feel free to get in touch with us and we will be more than happy to help you.
Get in TouchSignal
Latest news
Stay updated with the latest features, insights, and updates from ConverseIQ.
About
About us
Our business built around one simple idea:
Make it easier for small and medium businesses to talk to their customers.
At ConverseIQ, we believe in genuine support, personal service, and practical tools that make a real difference.
Our ecosystem gives you everything you need to manage conversations across your website and social channels. From live chat and AI assistants to automated chatflows, ticketing, CRM, and a unified inbox, we bring all your customer communication into one place.
Whether you want to offer 24/7 support, automate lead capture, build custom chat widgets, or give clients a fully branded experience, ConverseIQ has you covered. You can run multiple workspaces, manage unlimited domains, and connect Facebook, Instagram, WhatsApp and more, all without needing a developer.
Our mission is to help you stay connected with your customers, deliver fast and helpful answers, and grow your business without the complexity. No tech background needed.
We provide tools that are easy to use, quick to set up, and customisable to fit your brand and goals. Whether you're a solo business owner or an agency managing dozens of clients, ConverseIQ gives you the power to scale conversations.
We're here to help you build better customer relationships, one chat at a time.
Contact
Get in touch
Questions about ConverseIQ? Reach us by email and we'll get back to you.
info@converseiq.com.au